Frequently Asked Questions

About

Who is Alliant Technologies?

Alliant Technologies is a full-service automation and controls engineering company specializing in software, hardware, panel fabrication, electrical installation, project management, and remote/onsite support for vital industries.

What makes Alliant different from other automation providers?

Alliant combines proven expertise and processes, with in-house fabrication and full project lifecycle support—all under one roof.

Do you work with both public and private sector clients?

Yes. Alliant serves both private companies and government agencies, offering tailored solutions that meet specific regulatory and operational needs.

Where are your offices located?

We operate from Louisville, KY (headquarters), Glasgow, KY, and Fort Worth, TX.

How can I contact you or request a project?

You can contact us through the online form on our website, email us at sales@atcss.com, or call one of our office locations:

Do you offer consultations?

Yes. We are happy to schedule a consultation to discuss your needs and propose solutions.

What industries and markets do you serve?

We specialize in automation and control systems for Airports (baggage handling), Freight & Parcel, Government Services, and Warehouse & Distribution, as well as other industries.

Software and Controls Solutions

What services do you offer for software and control systems?

We provide consulting, system integration, support services, HMI, upgrades, and re-control.

What is Pyrgos HMI?

Pyrgos HMI is our proprietary Human‑Machine Interface suite, offering real-time monitoring, customizable dashboards, advanced diagnostics, and graphical process visualization.

Is Pyrgos HMI customizable?

Yes. Pyrgos HMI is fully customizable to reflect your facility’s layout, data requirements, and operator preferences.

Can you integrate with existing legacy control systems?

Yes. We specialize in both greenfield installations and brownfield retrofits, platform migration, integrating new software and hardware with legacy systems.

Do you offer remote monitoring capabilities?

Yes. You can securely access system dashboards and reports from anywhere.

Project Management

What is PM@AT?

Project Management at Alliant Technologies is our project management methodology that follows PMI best practices, defining clear phases and milestones for predictable and transparent delivery.

Do you manage turnkey projects?

Yes. We manage projects end-to-end, from concept through commissioning and warranty support.

How do you ensure projects stay on schedule?

Project Management at Alliant Technologies defines gates and milestones to track progress and proactively manage risks. Regular stakeholder meetings inform progress.

What happens after project completion?

We provide a warranty period and offer long-term maintenance, upgrades, and support options.

Do you help with documentation and training?

Yes. We prepare detailed documentation and offer operator training to ensure your team can confidently manage and maintain the new systems.

Custom Panel Fabrication

Do your panels meet UL standards?

Yes. Our panel shops areUL 508Acertified, and every panel is tested and documented for compliance.

What types of panels do you fabricate?

We fabricate motor control panels, variable frequency drive (VFD) panels, remote I/O enclosures, main control cabinets, power distribution, and many other fully custom solutions.

What if my panel needs a special environmental rating?

We can fabricate panels with NEMA and IP ratings to meet specific environmental and operational requirements.

Can you ship panels to any location?

Yes. We deliver your panels and will coordinate with your team.

Can you fabricate panels to meet custom specifications?

Yes. We can work from your specifications or help design a solution that fits your unique requirements, providing design review, drawings, and complete fabrication with testing.

Airports

What solutions do you provide for airports?

We deliver complete control and automation systems for airport baggage handling, including TSA-compliant inline Explosive Detection Systems (EDS), sortation, tracking, and diagnostics.

Can you integrate with TSA and EDS systems at airports?

Yes. We have extensive experience integrating inline Explosive Detection Systems and TSA-approved security and regulatory requirements.

Do you provide diagnostics and monitoring for airport systems?

Yes, including advanced diagnostics and monitoring for airport baggage environments. We can integrate our Pyrgos HMI as well as all other HMI platforms.

Do you support both new terminals and renovations?

Yes. We design systems for new construction, expansions, re-controls, and retrofits in active airport environments.

Warehouse and Distribution

What warehouse automation services do you offer?

We provide full automation solutions, including conveyor and sorter control systems, warehouse control software, RFID integration, HMI interfaces, platform migration, re-control, and customer support.

Do you automate pick, pack, and ship operations?

Yes. Our solutions optimize material flow from inbound receiving through outbound shipping.

Can you handle high-throughput, high-SKU environments?

Yes. Our systems are designed to support complex, high-volume operations with high SKU density  and rapid fulfillment.

Do you offer scalable solutions for growing warehouses?

Yes. Our systems are modular and scalable, allowing you to grow your operations.

Freight and Parcel

What services do you offer for freight and parcel operations?

We design and implement control systems for parcel and freight carriers, supporting high-volume, high-speed sortation, and monitoring.

How can you help improve parcel throughput and accuracy?

By combining advanced conveyor/sortation controls, HMI monitoring, and RFID technology, we enhance throughput while reducing missorts and errors.

Do you support 24/7 operations?

Yes. Our controls and software engineers are available 24 hours a day, 365 days a year for your remote and onsite support needs.

Can you integrate tracking and sortation systems?

Yes. We design and implement advanced sortation with real-time tracking to improve service levels.

Government Services

What government services do you offer?

We support federal, state, and local agencies with turnkey control systems, diagnostics, and ongoing support.

Do you offer secure solutions for government facilities?

Yes. We design solutions specifically for mission-critical government operations.

Do you offer RFID tracking for government applications?

Yes. We implement RFID to improve asset tracking and compliance in government environments.

Support Services

What support services do you offer after installation?

We provide full support including diagnostics, monitoring, upgrades, firmware updates, platform migration, and operational training.

Do you offer 24/7 support?

Yes, tailored to your requirements.

Can you provide diagnostics and monitoring after installation?

Yes. We implement RFID to improve asset tracking and compliance in government environments.

Do you offer system upgrades?

Yes. We can upgrade software, hardware, and firmware to keep your systems current and efficient.

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